Managed IT That Keeps Your Business Running
- US-based, engineer-led support with proactive monitoring.
- Clear response targets for critical incidents, defined in your service agreement.
- Proactive patch management, endpoint security, and immutable cloud backups.
- Unlimited helpdesk support with fast remote resolution and on-site dispatch.
- Cloud infrastructure management across Microsoft 365, AWS, and Azure.
- Strategic vCIO roadmapping to eliminate tech debt and predict IT budgets.
AWS, Azure, Cisco & CompTIA Security+ Certified Expertise
Proactive monitoring and a clear escalation process.
IT Problems Shouldn't Become Business Problems.
When technology stalls, operations slow down and costs spiral. Here are the 4 main pain points we solve on Day 1.
Your team loses productive hours to recurring, unresolved IT tickets.
Your current provider reacts only after a system crashes instead of preventing it.
You lack a predictable multi-year IT budget and structured technology roadmap.
Managing disparate hardware, software and telecom vendors drains executive focus.
Issues get caught before your team ever notices them.
We monitor live telemetry across your entire infrastructure. Small glitches get resolved proactively before turning into costly business downtime.
Continuous health checks across all devices & servers.
Automated self-healing logic for recurring software faults.
Direct escalation to a senior US-based engineer.
Everything You Need From Your IT Partner.
8 comprehensive capabilities delivered under a single flat-rate predictable monthly agreement.
Help Desk & User Support
Live US-based technical support with defined response targets and rapid remote issue resolution across Windows and Mac environments.
Proactive Monitoring & Maintenance
Continuous telemetry monitoring, automated patch validation, and preventative maintenance designed to eliminate downtime.
IT Asset Lifecycle Management
Turnkey hardware management covering zero-touch MDM device provisioning, real-time inventory tracking, and DoD-certified data sanitization.
Backup & Disaster Recovery
Ransomware-isolated immutable cloud backups with automated boot testing and tested recovery points.
Microsoft 365 Administration
Complete cloud tenant governance covering Entra ID identity security, SharePoint/Teams baselines, and SaaS license cost optimization.
vCIO & Strategic IT Consulting
Executive technology roadmapping, quarterly business reviews (QBRs), and CapEx budgeting aligned with industry compliance.
Co-Managed IT Services
Augment your internal IT team with specialized Tier-2/3 escalations, enterprise RMM tools, and complex project deployment support.
Vendor Management & Liaison
A single point of contact for telecoms, ISPs, and software licensors, handling contract negotiations and strict SLA accountability.
End-to-end device management from procurement to certified retirement.
A unified operational framework covering procurement, zero-touch deployment, inventory governance, reverse logistics, and certified data destruction.
Centralized Hardware Procurement & OEM Volume Pricing
Eliminate decentralized purchasing and multi-vendor overhead. We establish standardized corporate device catalogs across Apple, Dell, Lenovo, and HP with direct OEM volume pricing and localized billing.
Zero-Touch Cloud Provisioning & Day-1 Onboarding
Every endpoint is bound to your corporate tenant, pre-enrolled into your MDM platform, imaged with company security baselines, encrypted, and delivered direct to the employee's doorstep.
Unified System of Record for Fleet Inventory & Governance
Maintain real-time visibility, compliance telemetry, and cryptographic chain of custody for every laptop, workstation, and mobile asset across its entire operational lifecycle.
Automated Offboarding & Tamper-Evident Asset Recovery
Standardized reverse logistics for departing employees. Prepaid, custom-padded recovery kits are dispatched automatically, while cryptographic data sanitization is executed prior to transit.
NIST 800-88 Data Sanitization & Sustainable Recycling
Extend hardware longevity through certified diagnostic refurbishment, or compliantly retire obsolete inventory with serialized Certificates of Destruction and zero-landfill recycling.
IT Support That Fits Your Team.
Whether you need a complete IT department or extra hands alongside your own, we shape the engagement around how your team already works.
Fully Managed IT
Q7ai becomes your complete, dedicated IT department.
- End-to-end IT support and operations
- Single point of operational accountability
- Strategic multi-year vCIO planning included
- Ideal for organizations without internal IT staff
Co-Managed IT
Q7ai works alongside your existing internal IT personnel.
- Additional escalation expertise right where you need it
- Shared ticketing, RMM tools and unified telemetry
- Flexible division of responsibilities (Tier 1 vs Tier 3)
- Ideal for internal teams scaling without ballooning payroll
Managed IT for the Way Your Business Works.
Pre-built compliance controls and uptime architectures tailored to your exact regulatory framework.
Financial Services
GLBA, SOC 2 Type II compliance, immutable audit logging and responsive support.
Manufacturing
Shop-floor IoT & SCADA segmentation, CMMC 2.0 readiness and zero-downtime failover routing.
Healthcare
HIPAA Business Associate Agreements (BAA), encrypted ePHI handling and EHR/EMR cloud management.
Frequently Asked Questions
Ready for a More Proactive IT Partner?
Let's assess your current IT environment and identify practical opportunities to improve reliability, security and long-term planning.